Videos

June 12, 2025

Applying the Disney Standard: Communication & Combustion Points | E257

Timecodes: 00:00 - Intro 01:05 - Applying the Disney Standard: Communication & Combustion Points 19:28 - Closing Thought: The power of positive feedback One of my practice's main core values is "Care". This value has evolved over the last year as it became clear that we were very good at…

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June 5, 2025

The Relentless Pursuit of Practice Growth | E256

Timestamps: 00:00 - Intro 00:48 - The Relentless Pursuit of Practice Growth 18:27 - Closing Thought: Happiness Comes From Striving Towards the Mission In this episode we are talking about the challenges and strategies of scaling from an early-stage startup to a multi-million dollar practice. Growth is a continuous, demanding…

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May 29, 2025

Practice Management: Lessons Learned | E255

Timecodes: 00:00 - Intro 00:13 - Practice Management: Lessons Learned 22:53 - Closing Thought: The Cost This episode is a conglomeration of the biggest lessons learned and tools I've used the past few months to lay the foundation for the next level. We are putting things in place for another…

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May 22, 2025

How to Grow Your Practice Without Destroying It | E254

Timecodes: 00:00 - Intro 00:53 - How to Grow Your Practice Without Destroying It (00:53) 15:07 - Closing Thought: Humble enough to be replaced, wise enough to know there's no one like me I have found the age-old adage "if you're not growing, you're dying" certainly applies to optometry practices.…

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May 15, 2025

The True Cost of Poor Management: Your Culture | E253

Timecodes: 00:00 - Intro 1:05 - The True Cost of Poor Management: Your Culture 19:57 - Closing Thought: You Don't Learn How to Swim by Reading About Water If you have listened to this podcast for any length of time, you know how important culture is in our practice. The…

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May 8, 2025

How to Become So Valuable, You Are Not Needed in Your Practice | E252

Timecodes: 00:00 - Intro 00:53 - How to Become So Valuable, You Are Not Needed in Your Practice 27:55 - Closing Thought: If you always do what you've always done... The more meetings I attend with my P3 study group, the more my vision is crystallizing for what I was…

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May 1, 2025

Critical Moves Today for Your Dream Practice Tomorrow | E251

Timecodes: 00:00 - Intro 1:04 - Critical Moves Today for Your Dream Practice Tomorrow 22:09 - Closing Thought: Fear comes from inexperience, not incapability The more time I spend with people that are more successful than I and have the kind of life and practices that I dream about, the…

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April 24, 2025

How to Manage Rising Costs & Thrive | E250

Timecodes: 00:00 - Intro 00:51 - How to Manage Rising Costs & Thrive 10:49 - Closing Thought 1: Your Comfort Zone is a Beautiful Place 12:42 - Closing Thought 2: Until the Lion Learns to Write, Every Story Will Glorify the Hunter Tariffs are the word of the moment right…

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April 17, 2025

1 Step Back, 2 Steps Forward: The Power of a Break | E249

Timecodes: 00:00 - Intro 00:52 - 1 Step Back, 2 Steps Forward: The Power of a Break 21:00 - Closing Thought: Trading Time for Money Being out of the office doesn't seem like it would be a smart move when you are trying to grow your practice. On paper it…

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April 10, 2025

The Power of a TEAM Approach to the Patient Journey | E248

Timecodes: 00:00 - Intro 00:52 - The Power of a TEAM Approach to the Patient Journey 14:09 - Closing Thought: Success vs. Happiness The last office meeting we had was probably one of the best we've ever had in regards to strengthening our efficiency and improving our office culture. We…

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April 3, 2025

How Playing the Long Game & Doubling Down on Trust Has Affected My Practice | E247

Timecodes: 00:00 - Intro 00:43 - How Playing the Long Game & Doubling Down on Trust Has Affected My Practice 14:15 - Closing Thought: Praise in Public, Correct in Private Planning for the future is always a good idea, however for some reason we can forget that when it comes…

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March 27, 2025

How To Stay Motivated in Private Practice | E246

Timecodes: 00:00 - Intro 00:33 - How To Stay Motivated in Private Practice 17:08 - Closing Thought: Don't forget to live It's easy to fall into a mindless routine in private practice. The problem then is trying to not make stupid decisions (ie. purchasing equipment you don't have a plan…

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March 20, 2025

How to Be A Better Doctor - It's Not What You Think | E245

Timecodes: 00:00 - Intro 00:38 - How to Be A Better Doctor - It's Not What You Think 15:14 - Closing Thought: The Parable of 3 Stone Cutters There's a lot that goes into being a good doctor. While clinical knowledge is incredibly important, my hot take is there is…

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March 13, 2025

Anatomy of an Effective Office Meeting | E244

Timecodes: 00:00 - Intro 00:49 - Anatomy of an Effective Office Meeting 19:26 - Closing Thought: Double the Pleasure, Divide the Pain We've talked about the importance of office meetings before but in this episode we are breaking it down to what actually needs to be included to make them…

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March 6, 2025

How A Scorecard Helped My Practice Have the Best Two Months Ever | E243

Timecodes: 00:00 - Intro 01:01 - How A Scorecard Helped My Practice Have the Best Two Months Ever 16:44 - Closing Thought: Manage Your Ego. Manage Your Thoughts. Since adding an associate about 6 months ago, we have taken lots of steps to improve my practice. We are all familiar…

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Feb. 27, 2025

How to Build Trust in Your Practice | E242

Timecodes: 00:00 - Intro 00:36 - How to Build Trust in Your Practice 23:14 - Closing Thought: You can't learn what you think you already know Trust is the foundation of any practice. Whether it's your patients, your staff, or your associates, rapport must be built before they're going to…

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Feb. 20, 2025

5 Critical Steps to Develop Your Team | E241

Timecodes: 00:00 - Intro 00:44 - 5 Critical Steps to Develop Your Team 21:34 - Closing Thought: Love of the Journey As your practice grows and changes, so must your team! During the expansion season of my practice, I added one doctor and 2 additional staff positions which put me…

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Feb. 13, 2025

5 Tricks to Weathering the Storms of Private Practice | E240

Timecodes: 00:00 - Intro 00:45 - 5 Tricks to Weathering the Storms of Private Practice 22:09 - Closing Thought: Mastery is Priceless If there's one thing I've learned over the past 13 years it's that there will always be ups and downs in private practice. The way you get through…

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Feb. 6, 2025

3 Reasons 2025 is Going to Be Our Best Year Yet! | E239

Timecodes: 00:00 - Intro 00:42 - 3 Reasons 2025 is Going to Be Our Best Year Yet! 23:13 - Closing Thought: If there's money in the bank, we're not dead yet While planning for this year, there are 3 things that keep coming to the forefront in how I run…

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Jan. 30, 2025

2 Lessons from a New Level of Private Practice | E238

Timecodes: 00:00 - Intro 01:03 - 2 Lessons from a New Level of Private Practice 17:23 - Closing Thought: The Neural Re-wiring Process Part of achieving a new level in practice is getting new perspective and realizations when you step back and take a look at what you are doing…

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Jan. 23, 2025

The One Controllable Thing Holding You Back in Your Practice | E237

Timecodes: 00:00 - Intro 00:33 - The One Controllable Thing Holding You Back in Your Practice 17:58 - Closing Thought: Do what you love! Thinking back to my sports days, I had some incredibly influential coaches. There are some things that have stuck with me that I'm now applying to…

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Jan. 16, 2025

5 Things I Wish I Knew When I Started My Practice | E236

Timecodes: 00:00 - Intro 00:34 - 5 Things I Wish I Knew When I Started My Practice 21:11 - Closing Thought: Be the person you needed when you were young There are so many lessons I've learned over the past 13 years in practice but there are 5 that really…

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Jan. 2, 2025

E234

Timecodes: 00:00 - Intro 00:36 - 3 Questions to Focus Your Goal-Setting 20:52 - Closing Thought: What Does "Being" Allow You to "Do"? As we head into a new year, this is typically the time we look back and take stock of the previous one. This facilitates your annual goal…

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Dec. 26, 2024

Top Wins & Losses of 2024 for My Private Practice

Timecodes: 00:00 - Intro 00:47 - Top Wins & Losses of 2024 for My Private Practice 21:12 - Closing Thought: Reflection in Boiling Water 2024 has been an incredible year! While it has been much more positive than negative, there were still some losses that took place. Let's take a…

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