Optometry: The Ultimate O.D.

Optometry: The Ultimate O.D.

Welcome to The Ultimate O.D. podcast with host, optometrist and practice owner, Dr. Nick Lillie. Join us weekly as Dr. Lillie brings the real talk with hard won wisdom and levity on all things Optometry such as practice management, practice specialties, business tips, and more all from his own personal experience!

Recent Episodes

July 11, 2024

Quick Hitter: Customer Service vs. Hospitality - E209

Quick Hitter: Customer Service vs. Hospitality - E209 Highlights from this episode: Quick Hitter: Customer Service vs. Hospitality (00:39) Closing Thought: What would you tell your 20 year old self? (18:30) The term "customer...

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July 4, 2024

Quick Hitter: How To Recognize & Improve Your Practice Identity - E208

Highlights from this episode: Quick Hitter: How To Recognize & Improve Your Practice Identity (00:39) Closing Thought: Quote from S. McNutt (14:38) You've heard me say this time after time but to have a successful practice, y...

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June 27, 2024

Quick Hitter: Fact or Fiction? The Customer is Always Right - E207

Quick Hitter: Fact or Fiction? The Customer is Always Right - E207 Highlights from this episode: Quick Hitter: Fact or Fiction? The Customer is Always Right (00:38) Closing Thought: Immanuel Kant (18:30) This week we are talk...

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June 19, 2024

Quick Hitter: How I Changed My Practice to Make My Specialty Stand Ou…

Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out - E206 Highlights from this episode: Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out (00:44) Closing Thought: Quote from Steve Pref...

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June 13, 2024

Quick Hitter: Why and How to Dial in your Specialty - E205

Quick Hitter: Why and How to Dial in your Specialty - E205 Highlights of this episode: Quick Hitter: Why and How to Dial in your Specialty (00:37) Closing Thought: Hard work vs. Luck (15:15) In this week's episode we are …

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June 5, 2024

Quick Hitter: Keys to Avoid Overwhelming the Patient - E204

Quick Hitter: Keys to Avoid Overwhelming the Patient - E204 Highlights from this episode: Quick Hitter: Keys to Avoid Overwhelming the Patient (00:44) Closing Thought: Unplug (18:28) In this week's episode we are continuing o...

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