Timecodes:
00:00 - Intro
00:54 - How to Grow an Optometry Practice Without Owning Every Problem
21:00 - Closing Thought: Fall in love with some activity and do it!
I used to think that growing my optometry practice would eventually make some of the daily problems go away, but the owners I met at Eyecare BOSS Live reminded me that every size of practice still has them. What changes is my job: instead of jumping into every patient issue or staff mistake, I need to develop the people, standards, and systems that help my team handle those issues well. I walk through a doctor-to-optical handoff, the temptation of a five-minute fix, and a real decision I’m making about involving my manager. If you’re carrying too much of your practice yourself, I hope this helps you ask where the next problem should actually be solved.
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