Timecodes: 00:00 - Intro 00:36 - 3 Steps to Effective and Empathetic "Selling" 17:38 - Closing Thought: You can Suck but you can't Skip! "Selling" leaves a lot of people with a yucky taste in their mouths but once we realize the key to patient compliance is just that, a…
Timecodes: 00:00 - Intro 00:43 - Reflections on Perception & Passion in Your Practice 19:12 - Closing Thought: Is it a "hell yes"? In the spirit of Thanksgiving, I am reflecting on all that we have to be thankful for in private practice and optometry as a profession. In this…
Timecodes: 00:00 - Intro 00:57 - 3 Perspective Shifts for Long Term Success 19:04 - Closing Thought: Have You Earned What You Deserve? I am just coming back from a week spent with my P3 Mastermind group in Nashville and I have gained some incredible perspective on what the future…
Timecodes: 00:00 - Intro 00:36 - 4 Steps to Creating Lasting Connections in Your Practice 21:06 - Closing Thought: A man can never step in the same river twice A successful business is all about relationships and connections. It is even more relevant to our profession. You not only need…
Timecodes: 00:00 - Intro 00:11 - Key Leadership Principles You NEED to Build a Great Team 20:14 - Closing Thought: You can lead a horse to water Looking back at my externship with Dr. Martin Carroll over 13 years ago, I can see the genius in how he operated and…
Timecodes: 00:00 - Intro 00:31 - Learning the Art of Solving Problems in Private Practice 15:37 - Closing Thought: Now is not Forever There is inherent risk in ownership. Then, growth requires you to up your risk tolerance even more (ie. no risk, no reward). That's where a good business…
Timecodes: 00:00 - Intro 00:36 - Top 4 Factors Contributing to My Growth the Past 2 Years 16:08 - Closing Thought: Everyone Wants the View, No One Wants the Climb An extreme amount of growth has happened for both my practice and myself personally the past few years and while…
Timecodes: 00:00 - Intro 00:42 - The Secret to Achieving BIG Goals in Private Practice 18:39 - Closing Thought: The easiest part of private practice 2024 has been a big year for my practice! In light of the recent milestones we've hit (new location, adding a doctor, etc.), I thought…
Timecodes: 00:00 - Intro 00:42 - Moving Locations Recap: Stresses & Successes 19:21 - Closing Thought: Stacking Rice It has been a busy week, my friends! In this episode I give you the play by play on how our moving week went with our practice. We are a few days…
Timecodes: 00:00 - Intro 00:40 - Are You Stuck in Textbook Mode? It's Time to Get in the Arena! 14:11 - Burst the Bubble! In this episode we are talking about taking the next step in our practices. Whether that is adding a specialty, building a new location, or entering…
Timecodes: 00:00 - Intro 00:46 - From Struggle to Success, the Journey of Leveling Up My Practice 18:39 - Closing Thought: Our Circumstances Shape Our Views We are one week away from moving into our new office and let me tell you, it has been a whirlwind! In this episode…
Timecodes: 00:00 - Intro 00:32 - 3 Things You Need to Manage as the Head Coach of Your Practice 19:23 - Closing Thought: Should Have Wanted More Quote For all intents and purposes, as the CEO's of our practices, we are basically the "head coach". It's our job to manage…
Timecodes: 00:00 - Intro 00:46 - How to Spot Growth and Maintain Momentum During Difficult Seasons 16:54 - Closing Thought: The World is Better When People Try to Improve If you've listened to this podcast for any amount of time you'll know it's no secret that things are not always…
Timecodes: 00:00 - Intro 00:36 - My Secrets to Maintaining Energy for My Practice & Avoiding Burnout 16:39 - Closing Thought: Removing Yourself From the Emotion What we do for our professional can be a grind for some people. We do the same thing day in and day out and…
Timecodes: 00:00 - Intro 00:27 - Emotions 101: How to Capitalize on Pain and Discomfort in Your Practice 17:09 - Closing Thought: Make the most of this moment Emotions are powerful things. They can take you to great heights or drop you to great depths. In private practice we definitely…
Timecodes: 00:00 - Intro 00:45 - Growth & Obstacles: How to Manage the Chaos of Private Practice 20:53 - Closing Thought: You'll Always Wish You Started Younger Just as in any other business, private practice experiences seasons of "ease" and "chaos". We are currently in the "chaos" season in our…
Timecodes: 00:00 - Intro 00:52 - How to Figure Out if Your Staff is Overworked or Just Doesn't Care, And What To Do About It 16:05 - Closing Thought: Don't get stuck in the wrong room Staffing is a never ending project within a practice. We have had to replace…
Timecodes: 00:00 - Intro 00:37 - Quick Hitter: 3 Reasons to Love Being a Business Owner 16:52 - Closing Thought: Consistency I was recently asked what I loved about being a business owner. There are 3 big reasons for me that relate back to my sports background growing up. This…
Timestamps: 00:00 - Intro 00:33 - Quick Hitter: How to Turn This Dirty Word into Your Practice's Super Power 12:21 - Closing Thought: Embarrassment is the Price of Entry OD's tend to cringe at the the word "sales". As much hate as it gets, when you boil it down, it…
Quick Hitter: The One Mistake that Will Change the Trajectory of Your Practice - E211 Timecodes from this episode: 00:00 - Intro 00:37 - Quick Hitter: The One Mistake that Will Change the Trajectory of Your Practice 20:02 - Closing Thought: A Higher Calling There is one thing that can…
Timecodes: 00:00 - Intro 00:44 - Quick Hitter: How to Not Let a Bad Situation Go To Waste 17:02 - Closing Thought: The Magic Pill is in the Work You're Trying To Avoid As private practice owners, there are going to be times when the crap hits the fan and…
Timecodes: 00:00 - Intro 00:39 - Quick Hitter: Customer Service vs. Hospitality 18:30 - Closing Thought: What would you tell your 20 year old self? The term "customer service" carries a lot of weight in business. Everyone claims to have it but few actually do. Today we are talking about…
Timecodes: 00:00 - Intro 00:39 - Quick Hitter: How To Recognize & Improve Your Pratice Identity 14:38 - Closing Thought: Quote from S. McNutt You've heard me say this time after time but to have a successful practice, you need to know who you are. Knowing your priorities as an…
Timecodes: 00:00 - Intro 00:38 - Quick Hitter: Fact or Fiction? The Customer is Always Right 18:30 - Closing Thought: Immanuel Kant This week we are talking about serving our patients. To serve them to the best of our ability, to be genuinely great doctors, is it better to be/provide…