Episodes

Feb. 15, 2021

Ultimate O.D. Nugget - Managing Your Emotions in Leadership

Ultimate O.D. Nugget - Managing Your Emotions in Leadership Welcome to our new addition: The Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out rig...

Episode page
Feb. 11, 2021

5 Principles of Effective Hiring - E31

5 Principles of Effective Hiring - E31 Highlights from this episode: 5 Principles of Effective Hiring (00:44) Answering questions from the audience! (13:03) Office Talk: Hiring Updates & Growing Leaders (16:29) Hiring is a BI...

Episode page
Feb. 8, 2021

Ultimate O.D. Nugget - Have a Vision

Ultimate O.D. Nugget - Have a Vision Welcome to our new addition: The Ultimate O.D. Nuggets! These are just quick mini-episodes throughout the week where we bring you a valuable pearl that you can use to start your week out …

Episode page
Feb. 4, 2021

4 Ways To Motivate Your Staff in the First Quarter - E30

4 Ways To Motivate Your Staff in the First Quarter - E30 Highlights from this episode: 4 Ways To Motivate Your Staff in the First Quarter (00:54) Cold Start: Keeping the Troops Happy (09:58) Office Talk: Staff Management & Sc...

Episode page
Feb. 1, 2021

Ultimate O.D. Nugget - Staff Management: Dispensing

Ultimate O.D. Nugget - Staff Management: Dispensing Welcome to our new addition: The Ultimate O.D. Nuggets! These are just quick mini-episodes throughout the week where we bring you a valuable pearl that you can use to start ...

Episode page
Jan. 28, 2021

3 Ways to Prepare Your Team for Success... AND More Profit - E29

3 Ways to Prepare Your Team for Success... AND More Profit - E29 Highlights of this episode: 3 Ways to Prepare Your Team for Success... AND More Profit (00:50) Office Talk: Growth and Sclerals! (12:59) Over the past 10 years,...

Episode page
Jan. 25, 2021

Ultimate O.D. Nugget - Real Life Examples of Losing the Battle to Win…

Ultimate O.D. Nugget - Real Life Examples of Losing the Battle to Win the War Welcome to our new addition: The Ultimate O.D. Nuggets! These are just quick mini-episodes throughout the week where we bring you a valuable pearl ...

Episode page
Jan. 21, 2021

3 Areas Your Staff Has to Own in Your Practice - E28

3 Areas Your Staff Has to Own in Your Practice - E28 Highlights from this episode: 3 Areas Your Staff Has to Own in Your Practice (00:52) Office Talk: Learning experiences with sclerals (11:59) Closing Thought: The Dunning-Kr...

Episode page
Jan. 18, 2021

Ultimate O.D. Nugget - CEO Mindset

Ultimate O.D. Nugget - CEO Mindset Welcome to our new addition: The Ultimate OD Nuggets! These are just quick mini-episodes throughout the week where we bring you a valuable pearl that you can use to start your week out right...

Episode page
Jan. 14, 2021

3 Battles You Have To Lose To Win - E27

3 Battles You Have To Lose To Win - E27 Highlights from this episode: 3 Battles You Have To Lose To Win (00:34) Office Talk: Sclerals & OCT (10:08) There are countless mountains you could die on as a private …

Episode page
Jan. 11, 2021

Ultimate OD Nugget - Staff Management: Addressing Problems

Welcome to our new addition: The Ultimate OD Nuggets! These are just quick mini-episodes throughout the week where we bring you a valuable pearl that you can use to start your week out right. This week's nugget is all about …

Episode page
Jan. 7, 2021

5 Things You Can Do To Increase Optical Sales - E26

5 Things You Can Do To Increase Optical Sales - E26 Highlights from this episode: 5 Things You Can Do To Increase Optical Sales (00:48) Office Talk: Enacting Change in 2021 (13:22) Closing Thought: Starfish (23:31) Going thro...

Episode page
Dec. 31, 2020

3 Ways To Stay Motivated in 2021 - E25

How To Stay Motivated in 2021 - E25 Highlights in this episode: 3 Ways To Stay Motivated in 2021 (00:53) Office Talk: Adventures in Scleral-land (11:10) Cold Start: Find a Mentor (22:10) With a new year comes the infamous "re...

Episode page
Dec. 24, 2020

3 Ways For Your Office To Be Profitable When You Are Not Open [Holida…

3 Ways For Your Office To Be Profitable When You Are Not Open [Holiday Episode] - E24 Highlights of this episode: 3 Ways For Your Office To Be Profitable When You Are Not Open (00:58) Office Talk: Addressing Customer Service …

Episode page
Dec. 17, 2020

How To Make "Consistency" Increase Your Profitability - E23

How To Make "Consistency" Increase Your Profitability - E23 Highlights from this episode: The Run Down: How to make "Consistency" Increase Your Profitability (0:53) Cold Start: Set Up Your Practice to Have the Ability To Run...

Episode page
Dec. 10, 2020

3 End-of-Year Things You NEED to Be Doing - E22

3 End-of-Year Things You NEED to Be Doing - E22 Highlights from this episode: 3 End of Year Things You NEED to Be Doing (00:46) Cold Start: Let's Talk About the Toys (11:01) Office Talk: Startup vs. Trail Blazer (17:07) …

Episode page
Dec. 3, 2020

3 Ways to Simplify Optical and Increase Revenue - E21

3 Ways to Simplify Optical and Increase Revenue - E21 Highlights from this episode: 3 Ways to Simplify Optical and Increase Revenue (00:51) Cold Start: Take-aways from a Pre-Optometry student (13:55) Office Talk: Growing in t...

Episode page
Nov. 26, 2020

3 Ways to Recharge (Thanksgiving Special) - E20 [poor audio]

3 Ways to Recharge (Thanksgiving Special) - E20 *Apologies for the poor audio quality in this episode* Highlights from this episode: 3 Ways to Recharge (00:50) Office Talk: Exotic Animals (6:35) This episode is a little diffe...

Episode page
Nov. 19, 2020

5 Keys to Incredible Customer Service - E19

5 Keys to Incredible Customer Service - E19 Highlights of this episode: 5 Keys to Incredible Customer Service (00:45) Office Talk/CRT Compliance (20:42) We all have had a time where we received poor customer service somewhere...

Episode page
Nov. 12, 2020

3 Opportunities for Growth (Even in a Pandemic) - E18

3 Opportunities for Growth (Even in a Pandemic) - E18 Highlights from this episode: 3 Opportunities for Growth (Even in a Pandemic) (00:47) Cold Start: Have a Vision (13:18) Office Talk + Myopia Management (20:45) It would be...

Episode page
Nov. 5, 2020

5 Clinical Pearls to Grow Your Contact Lens Practice - E17

5 Clinical Pearls to Grow Your Contact Lens Practice - E17 Highlights from this episode: 5 Clinical Pearls to Grow Your Contact Lens Practice (00:56) Cold Start: Choose Your EHR Wisely! (17:18) Office Talk + Myopia Management...

Episode page
Oct. 29, 2020

5 Principles to Follow When Marketing Your Office - E16

5 Principles to Follow When Marketing Your Office - E16 Highlights from this episode: 5 Principles to Follow When Marketing Your Office (00:58) Cold Start: Know Who You Are (10:56:) Office Talk + Myopia Management (14:15) Mar...

Episode page
Oct. 22, 2020

5 Ways to Develop Your Leaders - E15

5 Ways to Develop Your Leaders - E15 Highlights from this episode: 5 Ways to Develop Your Leaders (00:47) Cold Start: Getting New Staff Up to Speed Fast! (16:07) Office Talk + Myopia Management Journey (21:47) The Run Down th...

Episode page
Oct. 15, 2020

5 Traits to Look For When Developing Leaders in Your Office - E14

5 Traits to Look For When Developing Leaders in Your Office - E14 Highlights from this episode: 5 Traits to Look for When Developing Leaders in Your Office (00:47) Cold Start: Don't Reinvent the Wheel (17:52) Office Talk + My...

Episode page