Episodes

Ultimate O.D. Nugget - What Insurances Should You Take? Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week'...

Got Feedback? Use It! - E74 Highlights from this episode: Got Feedback? Use It! (00:34) Office Talk: Keeping Staff Sharp & Putting Out Fires (13:08) Not receiving feedback on how you're doing when you first start a practice c...

Ultimate O.D. Nugget - Overnight Success Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget it's a...

Are You Not Entertained?! - E73 Highlights from this episode: Are You Not Entertained?! (00:39) Office Talk: Being out of the office & niches (16:50) For better or worse, we are a society that must constantly be entertained. ...

Ultimate O.D. Nugget - Treat Your Optical Like Retail Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's …

Thanksgiving Driving Episode - E72 Highlights from this episode: Thanksgiving Driving Nuggets (00:39) On your holiday drive this Thanksgiving, here's a good episode for you to mull over. We all want to close out the year feel...

Ultimate O.D. Nugget - Who Should You Trust With Phones? Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this …

The Discipline to be Great - E71 Highlights from this episode: The Discipline to be Great (1:18) Office Talk: Growth phase, Always on (18:39) You know as doctors that it takes discipline to do something great. You did that in...

Ultimate O.D. Nugget - Setting Expectations Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget it'...

Are You Trading Time for Money or Do You Have A Business? - E70 Highlights from this episode: Are you trading time for money or do you have a business? (00:34) Office Talk: Mr. Fix-it and Customer service for tough …

Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget it's all about how to handle those slow …

What Language Are You Speaking? - E69 Highlights from this episode: What Language Are You Speaking? (00:38) Office Talk: It's all about the details! (16:13) To connect with your patients and gain their trust, you have to be s...

Ultimate O.D. Nugget - Myokymia & Ocular Migraines Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nug...

Top Tips for Handling a Slow Season - E68 Highlights from this episode: Top Tips for Handling a Slow Season (00:38) Office Talk: 10 Year Anniversary for Practice (15:07) Whether you are just starting out on your own or are …

Ultimate O.D. Nugget - BHAG Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget it's all about …

Charge What You're Worth! - E67 Highlights from this episode: Charge What You're Worth (00:35) Office Talk: Dropping a Frame Line, Chats with Ultimate O.D.'s (12:31) Think about it: your prices dictate the kind of person that...

Ultimate O.D. Nugget - Recalls on Steroids Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget it's...

Top 5 Tips to Connect With Your Patients - E66 Highlights from this episode: Top Tips to Connect With Your Patients (00:36) Office Talk: Sustainability, MCO Student Project, & Setting Expectations (12:13) In our profession, w...

Ultimate O.D. Nugget - What Are You Worth? Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget …

Case Studies on Customer Service - E65 Highlights from this episode: Case Studies on Customer Service (00:40) Office Talk: Staffing & Intern Update (21:05) Don't you ever wonder if other practitioners have the same experience...

Ultimate O.D. Nugget - What You Talk About, You Get Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this …

3 Keys to Being a Successful Leader in Your Practice - E64 Highlights from this episode: 3 Keys to Being a Successful Leader in Your Practice (00:39) Office Talk: Referrals, Cohesive Team, & Office Causes (15:40) If you want ...

Ultimate O.D. Nugget - Marketing Welcome back to our Ultimate O.D. Nuggets! These are quick mini-episodes where we bring you a valuable pearl that you can use to start your week out right. In this week's nugget it's all about...

5 Big Picture Things You Can Do to Give a Better Patient Experience - E63 Highlights from this episode: 5 Big Picture Things You Can Do to Give a Better Patient Experience (00:41) Office Talk: Staff Reviews & Office Intern …