Quick Hitter: Customer Service vs. Hospitality - E209

Quick Hitter: Customer Service vs. Hospitality - E209

Highlights from this episode:

Quick Hitter: Customer Service vs. Hospitality (00:39)

Closing Thought: What would you tell your 20 year old self? (18:30)

The term "customer service" carries a lot of weight in business. Everyone claims to have it but few actually do. Today we are talking about the difference between that and hospitality and what we should take from each to be better doctors and practice owners.

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