Episodes

Jan. 21, 2021

3 Areas Your Staff Has to Own in Your Practice - E28

3 Areas Your Staff Has to Own in Your Practice - E28 Highlights from this episode: 3 Areas Your Staff Has to Own in Your Practice…

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Jan. 18, 2021

Ultimate O.D. Nugget - CEO Mindset

Ultimate O.D. Nugget - CEO Mindset Welcome to our new addition: The Ultimate OD Nuggets! These are just quick mini-episodes throu…

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Jan. 14, 2021

3 Battles You Have To Lose To Win - E27

3 Battles You Have To Lose To Win - E27 Highlights from this episode: 3 Battles You Have To Lose To Win (00:34) Office Talk: Scle…

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Jan. 11, 2021

Ultimate OD Nugget - Staff Management: Addressing Problems

Welcome to our new addition: The Ultimate OD Nuggets! These are just quick mini-episodes throughout the week where we bring you a…

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Jan. 7, 2021

5 Things You Can Do To Increase Optical Sales - E26

5 Things You Can Do To Increase Optical Sales - E26 Highlights from this episode: 5 Things You Can Do To Increase Optical Sales (…

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Dec. 31, 2020

3 Ways To Stay Motivated in 2021 - E25

How To Stay Motivated in 2021 - E25 Highlights in this episode: 3 Ways To Stay Motivated in 2021 (00:53) Office Talk: Adventures …

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Dec. 24, 2020

3 Ways For Your Office To Be Profitable When You Are Not Open [Holida…

3 Ways For Your Office To Be Profitable When You Are Not Open [Holiday Episode] - E24 Highlights of this episode: 3 Ways For Your…

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Dec. 17, 2020

How To Make "Consistency" Increase Your Profitability - E23

How To Make "Consistency" Increase Your Profitability - E23 Highlights from this episode: The Run Down: How to make "Consistency…

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Dec. 10, 2020

3 End-of-Year Things You NEED to Be Doing - E22

3 End-of-Year Things You NEED to Be Doing - E22 Highlights from this episode: 3 End of Year Things You NEED to Be Doing (00:46) C…

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Dec. 3, 2020

3 Ways to Simplify Optical and Increase Revenue - E21

3 Ways to Simplify Optical and Increase Revenue - E21 Highlights from this episode: 3 Ways to Simplify Optical and Increase Reven…

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Nov. 26, 2020

3 Ways to Recharge (Thanksgiving Special) - E20 [poor audio]

3 Ways to Recharge (Thanksgiving Special) - E20 *Apologies for the poor audio quality in this episode* Highlights from this episo…

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Nov. 19, 2020

5 Keys to Incredible Customer Service - E19

5 Keys to Incredible Customer Service - E19 Highlights of this episode: 5 Keys to Incredible Customer Service (00:45) Office Talk…

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Nov. 12, 2020

3 Opportunities for Growth (Even in a Pandemic) - E18

3 Opportunities for Growth (Even in a Pandemic) - E18 Highlights from this episode: 3 Opportunities for Growth (Even in a Pandemi…

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Nov. 5, 2020

5 Clinical Pearls to Grow Your Contact Lens Practice - E17

5 Clinical Pearls to Grow Your Contact Lens Practice - E17 Highlights from this episode: 5 Clinical Pearls to Grow Your Contact L…

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Oct. 29, 2020

5 Principles to Follow When Marketing Your Office - E16

5 Principles to Follow When Marketing Your Office - E16 Highlights from this episode: 5 Principles to Follow When Marketing Your …

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Oct. 22, 2020

5 Ways to Develop Your Leaders - E15

5 Ways to Develop Your Leaders - E15 Highlights from this episode: 5 Ways to Develop Your Leaders (00:47) Cold Start: Getting New…

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Oct. 15, 2020

5 Traits to Look For When Developing Leaders in Your Office - E14

5 Traits to Look For When Developing Leaders in Your Office - E14 Highlights from this episode: 5 Traits to Look for When Develop…

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Oct. 8, 2020

3 Ways To Grow Your Office That You Probably Haven't Thought Of - E13

3 Ways To Grow Your Office That You Probably Haven't Thought Of - E13 Highlights from this Episode: 3 Ways to Grow Your Office Th…

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Oct. 1, 2020

7 Ways to Train Customer Service - The Doctor Was Great, Could Not St…

7 Ways to Train Customer Service - The Doctor Was Great, Could Not Stand The Staff - E12 Highlights From This Episode: 7 Ways To …

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Sept. 24, 2020

Be More Profitable in Optical: 5 Things You Need to Consider NOW! - E…

Be More Profitable in Optical: 5 Things You Need to Consider NOW! - E11 Highlights from this episode: Be More Profitable in Op…

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Sept. 17, 2020

3 Ways to Wow Your Patients After Giving a 5 Star Exam - E10

3 Ways to Wow Your Patients After Giving a 5 Star Exam - E10 Highlights From This Episode: 3 Ways to Wow Your Patients After Givi…

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Sept. 10, 2020

7 Steps to Finding the Employee of Your Dreams - E9

7 Steps to Finding the Employee of Your Dreams - E9 Highlights from this episode: 7 Steps to Finding the Employee of Your Dreams …

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Sept. 3, 2020

Top 5 Ways to Limit Staff Turnover - E8

Top 5 Ways to Limit Staff Turnover - E8 Highlights of this episode: Top 5 Ways to Limit Staff Turnover - (00:37) Cold Start: Mana…

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Aug. 27, 2020

Managing Your Staff: The Office Meeting - E7

Managing Your Staff: The Office Meeting - E7 Highlights from this episode: Managing Your Staff: The Office Meeting (00:53) Cold S…

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