Episodes

Anatomy of an Effective Office Meeting | E244 Highlights from this episode: Anatomy of an Effective Office Meeting (00:49) Closing Thought: Double the Pleasure, Divide the Pain (19:26) We've talked about the importance of office meetings before but in this episode we are breaking it down to what actually needs to be included to make them worth it. A great office meeting requires preparation and work but trust me - if done right - it will help promote a phenomenal office culture and staff cama...

How A Scorecard Helped My Practice Have the Best Two Months Ever | E243 Highlights from this episode: How A Scorecard Helped My Practice Have the Best Two Months Ever (01:01) Closing Thought: Manage Your Ego. Manage Your Thoughts. (16:44) Since adding an associate about 6 months ago, we have taken lots of steps to improve my practice. We are all familiar with the phrase "what gets measured gets managed" and that is exactly what we leaned into with the creation of our practice "Scorecard". This...

How to Build Trust in Your Practice | E242 Highlights from this episode: How to Build Trust in Your Practice (00:36) Closing Thought: You can't learn what you think you already know (23:14) Trust is the foundation of any practice. Whether it's your patients, your staff, or your associates, rapport must be built before they're going to put any faith in you. I have learned this lesson the hard way a few times over the years and am happy to say I've come out the other side and can now pass it alo...

5 Critical Steps to Develop Your Team | E241 Highlights from this episode: 5 Critical Steps to Develop Your Team (00:44) Closing Thought: Love of the Journey (21:34) As your practice grows and changes, so must your team! During the expansion season of my practice, I added one doctor and 2 additional staff positions which put me at 8 total support staff. Of those 8, 4 of them have started within the last 6 months! This gave me the opportunity (or rather the need) to grow and train up a new team...

5 Tricks to Weathering the Storms of Private Practice | E240 Highlights from this episode: 5 Tricks to Weathering the Storms of Private Practice (00:45) Closing Thought: Mastery is Priceless (22:09) If there's one thing I've learned over the past 13 years it's that there will always be ups and downs in private practice. The way you get through it is by understanding that everything is a season and then implementing these 5 tricks to get your head above water and keep going. Join in the conver...

3 Reasons 2025 is Going to Be Our Best Year Yet! | E239 Highlights from this episode: 3 Reasons 2025 is Going to Be Our Best Year Yet! (00:42) Closing Thought: If there's money in the bank, we're not dead yet (23:13) While planning for this year, there are 3 things that keep coming to the forefront in how I run my practice that I believe are going to make this the best year yet and I am excited to share them with you! Let's grow!

2 Lessons from a New Level of Private Practice - E238 Highlights from this episode: 2 Lessons from a New Level of Private Practice (01:03) Closing Thought: The Neural Re-wiring Process (17:23) Part of achieving a new level in practice is getting new perspective and realizations when you step back and take a look at what you are doing and where you've been. There are a couple things I've known but lately their importance has really been obvious plus I have an optical nugget for you based off ...

This is the One Thing That's Holding You Back in Your Practice | E237 Highlights from this episode: The One Controllable Thing Holding You Back in Your Practice (00:33) Closing Thought: Do what you love! (17:58) Thinking back to my sports days, I had some incredibly influential coaches. There are some things that have stuck with me that I'm now applying to life as a business owner. Shoot me a message with how you want to practice. What's your dream schedule like? Do you see patients? Are you o...

5 Things I Wish I Knew When I Started My Practice | E236 Highlights from this episode: 5 Things I Wish I Knew When I Started My Practice (00:34) Closing Thought: Be the person you needed when you were young (21:11) There are so many lessons I've learned over the past 13 years in practice but there are 5 that really stick out. I wish I fully understood these from the beginning and I want to share them to hopefully help you get ahead much faster than I did. Join in the conversation and subscr...

How to Go From Owner-Practitioner to Owner-Operator | E235 Highlights from this episode: How to Go From Owner-Practitioner to Owner-Operator (00:39) Closing Thought: How much can I lose and still be ok? I received a great question from a listener that I wanted to answer with a full episode on my thoughts. This question is how to make that transition from owner-practitioner to owner-operator. This is still very much a work-in-progress but I've already learned some incredibly valuable things maki...

3 Questions to Focus Your Goal-Setting | E234 Highlights from this episode: 3 Questions to Focus Your Goal-Setting (00:36) Closing Thought: What Does "Being" Allow You to "Do"? (20:52) As we head into a new year, this is typically the time we look back and take stock of the previous one. This facilitates your annual goal setting and to get the most out of this, we need to focus. There are a few questions I've been working on answering lately to help me narrow down what my goals should be to g...

Top Wins & Losses of 2024 for My Private Practice | E233 Highlights from this episode: Top Wins & Losses of 2024 for My Private Practice (00:47) Closing Thought: Reflection in Boiling Water (21:12) 2024 has been an incredible year! While it has been much more positive than negative, there were still some losses that took place. Let's take a look back at some of the biggest triumphs and defeats of this past year and the lessons they brought so we can use that going forward to make 2025 an even ...

3 Private Practice Lessons That Took Me 13 Years to Learn | E232 Highlights from this episode: 00:42 - 3 Private Practice Lessons That Took Me 13 Years to Learn 23:01 - Closing Thought: No Shoes The end of the year is a great time for reflection and as is said so often "hind sight is 20/20". Let me share some lessons that I have been learning the past 13 years but have really come into clarity the past few months. These are some big picture things that I hope will give some encouraging perspec...

3 Things That Should Be at the TOP of Your To-Do List For the Year End |E231 Highlights from this episode: 3 Things That Should Be at the TOP of Your To-Do List For the Year End (00:32) Closing Thought: F the Side Hustle! (13:36) As the year draws to a close I know as a practitioner, your to-do list is a mile long. However, there are 3 things that I believe you need to move to the very top of that list that are incredibly powerful in setting you up for success in the coming year. These are th...

3 Steps to Effective and Empathetic "Selling" | E230 Highlights from this episode: 3 Steps to Effective and Empathetic "Selling" (00:36) Closing Thought: You can Suck but you can't Skip! (17:38) "Selling" leaves a lot of people with a yucky taste in their mouths but once we realize the key to patient compliance is just that, a new level is unlocked! A good way to know if you actually believe in something is if you aren't scared of discussing the cost - because you believe that strongly that it ...

Reflections on Perception & Passion in Your Practice | E229 Highlights from this episode: Reflections on Perception & Passion in Your Practice (00:43) Closing Thought: Is it a "hell yes"? (19:12) In the spirit of Thanksgiving, I am reflecting on all that we have to be thankful for in private practice and optometry as a profession. In this episode we are discussing some of the perceptions staff/patients/etc tend to have when you start making moves. While these perceptions may or may not be posit...

3 Perspective Shifts for Long Term Success | E228 Highlights from this episode: 3 Perspective Shifts for Long Term Success (00:57) Closing Thought: Have You Earned What You Deserve? (19:04) I am just coming back from a week spent with my P3 Mastermind group in Nashville and I have gained some incredible perspective on what the future holds for not only our industry but my journey as well. Being in a room with people that are doing what I plan to do was an invaluable experience and has given me ...

4 Steps to Creating Lasting Connections in Your Practice | E227 Highlights from this episode: 4 Steps to Creating Lasting Connections in Your Practice (00:36) Closing Thought: A man can never step in the same river twice (21:06) A successful business is all about relationships and connections. It is even more relevant to our profession. You not only need to connect with your patients, but with your entire team. These are 4 steps that I've utilized to help me cultivate a dedicated patient base ...

Key Leadership Principles You NEED to Build a Great Team | E226 Highlights of this episode: Key Leadership Principles You NEED to Build a Great Team (00:11) Closing Thought: You can lead a horse to water (20:14) Looking back at my externship with Dr. Martin Carroll over 13 years ago, I can see the genius in how he operated and led his team. I have tried to implement some of these in my own practice and though I still have much work to do, I can see the fruits of these principles already worki...

Learning the Art of Solving Problems in Private Practice | E255 Highlights from this episode: Learning the Art of Solving Problems in Private Practice (00:31) Closing Thought: Now is not Forever (15:37) There is inherent risk in ownership. Then, growth requires you to up your risk tolerance even more (ie. no risk, no reward). That's where a good business owner needs to have discipline. Managing the risk is crucial. If you are constantly chasing the next opportunity - which are going to come wi...

Top 4 Factors Contributing to My Growth the Past 2 Years | E224 Highlights from this episode: Top 4 Factors Contributing to My Growth the Past 2 Years (00:36) Closing Thought: Everyone Wants the View, No One Wants the Climb (16:08) An extreme amount of growth has happened for both my practice and myself personally the past few years and while I believe there are many things that have contributed to it, I have 4 that stick out as having the biggest impact on my trajectory. Had I known or learn...

The Secret to Achieving BIG Goals in Private Practice | E233 Highlights from this episode: The Secret to Achieving BIG Goals in Private Practice (00:42) Closing Thought: The easiest part of private practice (18:39) 2024 has been a big year for my practice! In light of the recent milestones we've hit (new location, adding a doctor, etc.), I thought I would take us back to where this vision was born back in 2022. That was the year I sat down and created my BHAG (big, hairy, audacious goal) for 1...

Moving Locations Recap: Stress & Success | E222 Highlights from this episode: Moving Locations Recap: Stresses & Successes (00:42) Closing Thought: Stacking Rice (19:21) It has been a busy week, my friends! In this episode I give you the play by play on how our moving week went with our practice. We are a few days in to a packed schedule week and I'm happy to be a case study and share my story of how it's going/where my mind is at. If you want to see how the new office turned out, take a look...

Are You Stuck in Textbook Mode? It's Time to Get in the Arena! | E212 Highlights from this episode: Are You Stuck in Textbook Mode? It's Time to Get in the Arena! (00:40) Burst the Bubble! (14:11) In this episode we are talking about taking the next step in our practices. Whether that is adding a specialty, building a new location, or entering private practice for the first time, it's time to get in the arena. Let my experience be an encouragement! It's time for those goals and aspirations to b...