Episodes

July 11, 2024

Quick Hitter: Customer Service vs. Hospitality - E209

Quick Hitter: Customer Service vs. Hospitality - E209 Highlights from this episode: Quick Hitter: Customer Service vs. Hospitality (00:39) Closing Thought: What would you tell your 20 year old self? (18:30) The term "customer...

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July 4, 2024

Quick Hitter: How To Recognize & Improve Your Practice Identity - E208

Highlights from this episode: Quick Hitter: How To Recognize & Improve Your Practice Identity (00:39) Closing Thought: Quote from S. McNutt (14:38) You've heard me say this time after time but to have a successful practice, y...

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June 27, 2024

Quick Hitter: Fact or Fiction? The Customer is Always Right - E207

Quick Hitter: Fact or Fiction? The Customer is Always Right - E207 Highlights from this episode: Quick Hitter: Fact or Fiction? The Customer is Always Right (00:38) Closing Thought: Immanuel Kant (18:30) This week we are talk...

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June 19, 2024

Quick Hitter: How I Changed My Practice to Make My Specialty Stand Ou…

Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out - E206 Highlights from this episode: Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out (00:44) Closing Thought: Quote from Steve Pref...

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June 13, 2024

Quick Hitter: Why and How to Dial in your Specialty - E205

Quick Hitter: Why and How to Dial in your Specialty - E205 Highlights of this episode: Quick Hitter: Why and How to Dial in your Specialty (00:37) Closing Thought: Hard work vs. Luck (15:15) In this week's episode we are disc...

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June 5, 2024

Quick Hitter: Keys to Avoid Overwhelming the Patient - E204

Quick Hitter: Keys to Avoid Overwhelming the Patient - E204 Highlights from this episode: Quick Hitter: Keys to Avoid Overwhelming the Patient (00:44) Closing Thought: Unplug (18:28) In this week's episode we are continuing o...

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May 30, 2024

The Keys to Managing Top Line Revenue with Your Vision & Your Team - …

The Keys to Managing Top Line Revenue with Your Vision & Your Team - E203 --- Send in a voice message: https://podcasters.spotify.com/pod/show/theultimateodpodcast/message

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May 23, 2024

Quick Hitter: 3 Ways to Boost Your Profitability and Be a Better Doct…

Quick Hitter: 3 Ways to Boost Your Profitability and Be a Better Doctor -E202 Highlights from this episode: Quick Hitter: 3 Ways to Boost Your Profitability and Be a Better Doctor (00:36) Closing Thought: Indiscriminate Actio...

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May 16, 2024

Quick Hitter: How to Level Up Your Practice - E201

Quick Hitter: How to Level Up Your Practice - E201 Highlights from this episode: Quick Hitter: How to Level Up Your Practice (00:41) Closing Thought: Start something and give it all you have (22:17) In the past few years, my ...

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May 9, 2024

Quick Hitter: As the CEO of Your Practice, What Should You Focus On -…

Quick Hitter: As the CEO of Your Practice, What Should You Focus On - E200 Highlights from this episodes: Quick Hitter: As the CEO of Your Practice, What Should You Focus On (00:46) Closing Thought: Do No Spoil What You Have ...

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May 2, 2024

Quick Hitter: 5 Step Process to Unmatched Customer Service - E199

Quick Hitter 5 Step Process to Unmatched Customer Service - E199 Highlights from this episode: Quick Hitter: 5 Step Process to Unmatched Customer Service (00:35) Closing Thought: The Test Comes Before the Lesson (26:26) It ha...

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April 25, 2024

Quick Hitter: This is Your Permission to be Successful - E198

Quick Hitter: This is Your Permission to be Successful - E198 Highlights from this episode: Quick Hitter: This is Your Permission to be Successful (00:49) Closing Thought: Process Evaluation (22:11) "Action will delineate and...

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April 18, 2024

Quick Hitter: 3 Ways to Apply the Pareto Principle to Grow Your Busin…

Quick Hitter: 3 Ways to Apply the Pareto Principle to Grow Your Business - E197 Highlights from this episode: Quick Hitter: 3 Ways to Apply the Pareto Principle to Grow Your Business (00:51) Office Talk: Family Spring Break s...

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April 11, 2024

Quick Hitter: The Mental Mindset for a Profitable Practice - E196

Quick Hitter: What it Takes to Be Great at Business - E196 Highlights from this episode: Quick Hitter: The Mental Mindset for a Profitable Practice (00:42) Closing Thought: How to Find the Next Opportunity (17:14) There are s...

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April 4, 2024

Quick Hitter: How to be Profitable with Managed Care - E195

Quick Hitter: How to be Profitable with Managed Care - E195 Highlights from this episode: How to be Profitable with Managed Care (00:33) Closing Thought: Timing is everything! (17:01) This episode was brought on by a listener...

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March 28, 2024

Office Talk: Delegation - How Far We've Come - E194

Office Talk: Delegation - How Far We've Come - E194 Highlights from this episode: Office Talk: Delegation - How Far We've Come (00:38)1 Closing Thought (15:45) In this week's episode we are talking about the incredible change...

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March 21, 2024

Quick Hitter: Avoid Complacency & Push the Limits! - E193

Quick Hitter: Avoid Complacency & Push the Limits! - E193 Highlights from this episode: Quick Hitter: Avoid Complacency & Push the Limits! (00:39) Closing Thought: 3 Questions You Need to Answer at the End of the Week (14:46)...

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March 13, 2024

Quick Hitter: Low Hanging Fruit that Will Radically Change Your Pract…

Quick Hitter: Low Hanging Fruit that Will Radically Change Your Practice - E192 Highlights from this episode: Quick Hitter: Low Hanging Fruit That Will Radically Change Your Practice (00:50) Closing Thought: Your first of any...

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March 7, 2024

Office Talk: New Office, New Website, P3 Conference - E191

Office Talk: New Office, New Website, P3 Conference - E191 Highlights from this episode: Office Talk: New Office, New Website, P3 Conference (00:42) Closing Thought: The Arrival Fallacy (09:16) In this week's episode we are c...

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Feb. 29, 2024

Quick Hitter: Can you answer this question for your practice? - E190

Quick Hitter: Can you answer this question for your practice? - E190 Highlights from this episode: Quick Hitter: Can you answer this question for your practice? (00:36) Closing Thought: Behind the mountatins are more mountain...

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Feb. 22, 2024

Quick Hitter: A Simple Formula for Success - E189

Quick Hitter: A Simple Formula for Success - E189 Highlights from this episode: Quick Hitter: A simple formula for success (00:45) Closing Thought: The Journey is the Reward (11:49) In this episode we are talking about two an...

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Feb. 15, 2024

Office Talk: Staffing, Staffing, & Expansion - E188

Office Talk: Staffing, Staffing, & Expansion - E188 Highlights from this episode: Office Talk: Staffing, Staffing, & Expansion (00:36) Closing Thought: Oreos vs. Statins (14:09) In this week's office talk, we are talking abou...

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Feb. 8, 2024

Quick Hitter: 3 Reasons My Practice Grew 25% Last Year - E187

Quick Hitter: 3 Reasons My Practice Grew 25% Last Year - E187 Highlights from this episode: Quick Hitter: 3 Reasons my practice grew 25% last year (00:28) Closing Thought: 5 Year Perspective on Current Beliefs (14:49) In this...

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Feb. 1, 2024

Office Talk: My Honest Thoughts as I Navigate Growth - E186

Office Talk: My Honest Thoughts as I Navigate Growth - E186 Highlights from this episode: Office Talk: My honest thoughts as I navigate growth (00:59) Closing Thought: Chasing pleasure vs. having a Purpose (13:15) In this wee...

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