Ultimate O.D. Nugget - Becoming a "YES" Office How can you make every answer you give a positive one? No one likes being told "no" so let's find a way that makes us able to say "yes"! For example, a …
Private Practice is Not For the Faint of Heart - E171 --- Send in a voice message: https://podcasters.spotify.com/pod/show/theultimateodpodcast/message
Ultimate O.D. Nugget - Adding vs. Taking Away Join in the fun and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our …
How to Enjoy the Journey, Not Just the Destination - E170 Highlights from this episode: Run Down: How to enjoy the journey, not just the destination (00:54) Office Talk: Progress on new building! (15:29) Closing Thought: Empt...
Ultimate O.D. Nugget - Eliciting Emotion If you want to sell something, have someone be bought in, etc. you NEED to get them to experience some kind of emotion: Love, hate, excitement, fear... something. If you are passionate...
The Benefits of Charging What You're Worth - E169 Highlights from this episode: Run Down: The Benefits of Charging What You're Worth (00:30) Office Talk: Lessons from running lean (23:01) Closing Thought: Have more or Want Le...
Ultimate O.D. Nugget - Being Hard to Kill --- Send in a voice message: https://podcasters.spotify.com/pod/show/theultimateodpodcast/message
How to Level Up Your Relationships by Managing & Delivering on Expectations - E168 Highlights from this episode: Run Down: How to Level Up Your Relationships by Managing & Delivering on Expectations (00:49) Office Talk: The l...
Ultimate O.D. Nugget - Are You Really Committed to Customer Service? Everybody wants to say they are the BEST at customer service. But are they really? What does amazing customer service look like? What if a patient shows up ...
Top 5 Things to Consider When Starting a Practice - E167 Highlights from this episode: Run Down: Top 5 Things to Consider When Starting a Practice (00:50) Office Talk: Upgrading the Optical! (24:44) Closing Thought: Caring wh...
Ultimate O.D. Nugget - If You Aren't Doing, You've Learned Nothing We are blessed to live in a time where we have an entire world of information at our fingertips. This means there is great opportunity out there... but if …
Taking Advantage of Opportunities When They Arise - E166 Highlights from this episode: Run Down: Taking advantage of opportunities when they arise (00:48) Office Talk: Adding staff & a Virtual Assistant (16:35) Closing Though...
Ultimate O.D. Nugget - Time = Value As the saying goes, show me your calendar and I'll show you what you value. You will spend time on things that are important to you and that you enjoy. What are those …
How to Increase Sales without Selling: Part 2 - E165 Highlights from this episode: Run Down: How to increase sales without selling (00:54) Office Talk: Culture and the straw that stirs the drink (20:45) Closing Thought: Lesso...
Ultimate O.D. Nugget - The Key to Unlocking Your Potential: Delegation In this week’s nugget it’s all about delegating. You want grow? You can’t be doing the same things you’ve always been doing. Your focus is needed elsewher...
How to Increase Sales Without Selling - E164 Highlights from this episode: Run Down: (00:37) Office Talk: Personal experience with new practice (16:26) Closing Thought: It's going to be okay (22:31) In this week's episode we ...
Ultimate O.D. Nugget - The Power of Discipline There is a saying that discipline is what you do when no one is looking. Are you taking care of the little things even when your patients or staff doesn't see? Are …
Are You Creating the Ultimate Experience for Your Patients? - E163 Highlights from this episode: Run Down: Are you creating the ultimate experience for your patients? (00:49) Office Talk: Optical and Staff Slip-up (18:28) Clo...
Ultimate O.D. Nugget - Do You Love the Journey or the Destination? The person who is in love with the destination will never be as happy as the person who just loves getting there. Which one are you? Does this …
Are You Efficient or Short Staffed? - E162 Highlights from this episode: Run Down: Staffing: the fight between efficiency & being short-staffed (00:51) Office Talk: Failing forward on finding a new location (27:24) Closing Th...
Ultimate O.D. Nugget - Your Heros Are Not Gods We all have people we look up to. We admire and respect them and sometimes we may feel they are somehow not human. Like they do not face the same challenges …
Can an Optometry Office Have a Brand? - E161 Highlights from this episode: Run Down: Can an Optometry Office Have a Brand? (00:36) Office Talk: Interviews (:) Closing Thought: Overpaying for special things (:) In this episode...
Ultimate O.D. Nugget - Whether Carrot or the Stick, Use What Motivates You Everybody has something that is motivating them. Sometimes it's a prize, sometimes it's just to avoid something unfavorable. Whatever the reason, it c...
How Your Expectations Control Your Outcome - E160 Highlights in this episode: Run Down: How your expectations control your outcome (00:47) Office Talk: The spot that got away (16:46) Closing Thought: 20 Hours to Mastery (24:1...