Ultimate O.D. Nugget - Have I Arrived? Start your week off on the right foot with a little Nugget from Dr. Lillie! This week it's all about how to handle the question of "have I arrived?" We are all striving to reach that "next level" but what happens when we…
Problems Are a Good Thing - E146 Highlights from this episode: Run Down: Problems Are a Good Thing (00:58) Office Talk: Top Line vs. Reduced COGS (14:20) In today's episode we are talking about the one constant in business: problems. Contrary to the feeling you get when you hear the…
Ultimate O.D. Nugget - Ask Your Staff These 3 Questions to Increase Productivity In this week's nugget it's all about getting the information you need to help your staff be more productive. For your practice to run smoothly and efficiently with a good culture, your staff needs to have all…