Timecodes:
00:00 - Intro
00:42 - Why Systems—Not Superstars—Are the Key to Practice Growth
14:30 - Closing Thought: The truth about risk
In this episode, I dive deep into what it really takes to scale your practice beyond being a one-person show. After years of doing everything myself—from answering phones to training staff—I finally realized that systems, not people, are what allow a business to grow sustainably. I break down my four-step process to create scalable systems that free you from dependency on key employees and help you lead like a true CEO. If you’ve ever felt like your practice would crumble without you, this episode is the playbook you’ve been waiting for.
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