The Patient Experience: Part 1 - E33
Highlights from this episode:
The Patient Experience Part 1 (00:46)
Office Talk: Be My Valentine (14:26)
Over the next few episodes I am going to go through the patient life cycle and experience with you. I believe it's important to take a different perspective to know where you need to improve your practice and who better to take that perspective from than the consumer! Don't miss out on this segment and you will find some great ways to improve that you probably had never thought of before. (00:46)
In today's office talk segment I share a fun way that I used the Valentine's "holiday" to bond with my staff and unite my practice. (14:26)
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