Principles of Great Customer Service - E43

Principles of GreatCustomer Service - E43

Highlights from this episode:

Principals of Great Customer Service (00:47)

Office Talk: Analyzing Current Office for New Practice Decisions (9:41)

A great example of exceptional customer service is how a conflict is handled. This is an art my friends and something that I have slowly been improving on since I began practicing. I have consolidated what I've learned down to several principals to easily share with you. (00:47)

Whenever you open an office, you know there are a million and one decisions to make. I have a good timeline where I am not crunched for time thankfully but I am not wasting time either. I'm starting to take a look at everything in my current practice to see what I want to carry on to the next and what I maybe don't. Come and enjoy the journey with me! (9:41)

Join in the fun and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me at www.theultimateod.com, on social media (click here for -> Twitter, Instagram, Facebook) OR, just shoot me an email at drlillie@theultimateod.com and I’d be happy to chat!