5 Big Picture Things You Can Do to Give a Better Patient Experience - E63
Highlights from this episode:
5 Big Picture Things You Can Do to Give a Better Patient Experience (00:41)
Office Talk: Staff Reviews & Office Intern (26:44)
There are a million little things we can do to improve the patient experience throughout their visit with us. However, if you don't get the big picture things right first, those little things won't make the difference you need them to. It all starts at the top so I have consolidated it down to 5 major things that if you set up them up correctly in your office, will make the rest of it easy as can be! (00:41)
In office talk this week, it's review time! Some people dread this time but I find it's a great way to keep up the communication with my staff, set new goals, and reenergize everyone for the future. Reviews are a good thing my friends. If handled correctly, things will only get better! (26:44)
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