Timecodes:
00:00 - Intro
00:35 - Quick Hitter: 5 Step Process to Unmatched Customer Service
26:26 - Closing Thought: The Test Comes Before the Lesson
It has been a while since we've talked about customer service but with something as seemingly obvious as this, we still need to make sure we are keeping it front of mind. In this episode I give you five steps to creating a practice with customer service at the forefront!
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